Supplier Payment Support Coordinator

Eaton Wimborne

Located in Wimborne, Dorset, Eaton's Aerospace division is a global leader in aerospace fuel systems, renowned for delivering fully integrated solutions for both fixed and rotary-wing aircraft.

Our Wimborne facility specialises in cutting-edge air-to-air refuelling systems, advanced refuelling probes, air-to-air and air-to-ground launch systems utilising both pneumatic and pyrotechnic ejection technologies, as well as a range of Defensive Aids Sub-Systems.

With over 80 years of industry experience, we are recognised as the world’s leading provider of air-to-air refuelling systems, offering fifth-generation solutions to Air Forces worldwide.

Our legacy of innovation and technical excellence sets us apart as the most advanced air-to-air refuelling supplier on the global stage.

What you’ll do:

We are looking for an organised and proactive Supplier Payment Support Coordinator to assist with the resolution of supplier payment and invoice queries across the business.

Working closely with local Buyers, Procurement Managers, Suppliers, and our Accounts Payable team based in India, the successful candidate will help investigate payment-related issues, provide updates to stakeholders, and support the timely resolution of supplier concerns.

This is an excellent opportunity for someone who enjoys problem solving, working with data and systems, and building relationships across different teams. The role offers exposure to Procurement, Finance, and Supply Chain activities while providing opportunities to develop knowledge of MRP, ERP, and reporting systems.

Key Responsibilities

• Assist with the investigation and resolution of supplier payment and invoice queries.
• Act as a point of contact for stakeholders seeking updates on payment-related matters.
• Liaise with local Buyers, Procurement teams, Suppliers, and the Accounts Payable team to gather information and support issue resolution.
• Track and monitor outstanding payment issues to help ensure timely closure.
• Maintain accurate records of supplier queries, actions, and outcomes.
• Support supplier account reviews and reconciliation activities where required.
• Produce routine reports on outstanding queries and payment-related activities.
• Escalate complex or high-priority issues to senior team members when appropriate.
• Support the maintenance of supplier and invoice data within business systems.
• Develop knowledge and competency across various MRP, ERP, and reporting platforms.

Qualifications

• Good attention to detail and accuracy.
• Strong organisational skills and ability to manage multiple tasks.
• Good communication skills with the confidence to work with a range of stakeholders.
• Basic analytical and problem-solving skills.
• Competent in Microsoft Excel and other Microsoft Office applications.
• Willingness and ability to learn new systems and business processes.
• Positive and proactive approach to work.

Skills

• Experience in an administrative, procurement, finance, supply chain, or customer support environment.
• Understanding of invoice or payment processes.
• Experience using ERP, MRP, or reporting systems.
• Experience handling queries from internal or external stakeholders.
• Detail-oriented and methodical.
• Eager to learn and develop new skills.
• Reliable and accountable for completing assigned activities.
• Comfortable working as part of a team.
• Customer and supplier focused.
• Professional and courteous in their communications.
• Able to remain organised when managing multiple priorities.

The successful applicant will be in contact with US ITAR controlled technology, goods, and information. As a condition of employment, employees with access to US ITAR controlled technology and goods may be required to undergo an additional screening process as part of the recruitment process.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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