Customer Service Bookings Agent

Metropolitan Borough of Solihull Source: WhatJobs

£25,000 to start

Graduate Customer Service Agent

Kickstart Your Career in Customer Service

Multiple Positions Available

Location: Solihull, (must be commutable on a daily basis)

Salary: £25,000 to start, rising as you develop in the role

Hours: Full-time, 5 days per week, working a shift pattern between 8am–8pm, Monday to Sunday

Start date: Monday 12th October 2026 – You must be able to start on this day

Assessment day: Wk commencing 5th Oct 2026, in Solihull – Attendance is essential

We're at an exciting stage, we’re winning global clients and we’re growing fast. We need brilliant people to grow with us!

We're investing heavily in our people right now with new roles, new opportunities, and a genuine career path for anyone willing to put the work in. If you're looking for more than "just a job", somewhere you can build real skills, take on more responsibility, and see your earnings grow as you do… then this is your moment to shine.

Whether you're looking to kick start your career as a recent University graduate or you already have experience and want to build on it, this is a brilliant opportunity to join a business investing in your development.

No previous industry experience required, full training is provided from day one. What matters most is your attitude: we want people who are driven, organised, and excited by the chance to develop, progress, and increase their earnings as they grow into the role.

What We're Looking For

Excellent telephone manner and customer service skills
Strong attention to detail, good organisational and time management skills
Comfortable using Microsoft Office
Able to manage multiple tasks in a fast-paced, high-volume environment
A positive, resilient attitude and a genuine desire to build a long-term career

What’s in it for you?

Career progression: clear progression route from Entry Level through to Experienced Agent, with salary earning potential growing as you do.
Full training provided: no experience needed, just the right attitude!
Ongoing development: ongoing learning opportunities as you build your skills and confidence
Fast-moving process: assessment day week commencing 5th October in Solihull , with offers made swiftly afterwards.
Quick start: successful candidates will start work on Monday 12th October

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Full job description from WhatJobs. Apply for this role →