Spanish speaking Customer Service Associate

Spanish speaking Customer Service Associate

Newport

Ref: 5540S

Company Profile

An internationally renowned provider of electronic devices

Responsibilities

Spanish speaking Customer Service Associate
Location: Newport – hybrid (3 days in the office and 2 days at home)
Salary: Around £26,000 depending on experience
***This would be a 6 month fixed-term contract, likely to be extended into a permanent contract for the right candidate***
Ref: 5540S

Main duties:
Provide high level customer service and administrative support.

The role:

• – Answer all customer enquiries via telephone and email in a timely manner
• – Order processing and arranging deliveries
• – Provide technical support and assist with troubleshooting
• – Process invoices and take payment details
• – Support the team with any administration duties as necessary

Candidate's Profile

• – Fluent in Spanish (written and spoken) – Essential
• – Previous customer service or admin experience – Desired
• – Excellent communication and organisational skills
• – Strong attention to detail
• – IT literate (ideally SAP)

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