Fitness Manager

The Role Outline: Your Shift at a Glance

As our Fitness Manager in Farnborough, you are the commercial and operational boss of the gym floor. You will manage our coaching team and the Group Exercise coordinator to ensure the club runs like a well oiled machine. From driving Personal Training revenue to ensuring our studio classes are absolutely packed, you are the leader who turns a room full of equipment into a vibrant, high energy community.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.

Previous leisure management experience is great, but your attitude, commercial drive, and natural leadership matter much more to us. If you have a passion for helping others smash their goals and the organisational skills to manage a fast paced operation, we will give you all the support you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
• We Care: We care about our impact on guests, the community, and each other.

Your Shift: What You Will Actually Be Doing

We do not just need someone to walk around in a branded t-shirt. We need a commercial leader who treats the Farnborough club like their own business. We trust you to handle:

• The Commercial Hustle: Driving the numbers. You will take ownership of your budgets, smashing PT revenue targets and maximising Group Exercise spend while maintaining flawless internal audit scores.
• The Floor & The Studio: Setting the standard. You will ensure the gym floor is immaculate and safe, while working with your team to deliver a vibrant timetable of Les Mills, Zumba, and Hiit Company classes.
• The People Leadership: Building the talent. You will manage the rotas, recruit brilliant coaches, and upskill your team using cutting edge technology like Myzone and Mywellness, giving them the tools to build solid careers in the industry.
• The Member Experience: Protecting the brand. You will relentlessly role model our standards, dealing with complaints politely and proactively on the spot, ensuring every single Farnborough member gets a world class experience.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your team, solve practical problems, and smash your targets. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development to help you step up in your leisure management career.

Selling Our Benefits

• Health & Wellbeing: Complimentary full leisure club membership for you and a friend (worth £1,500 annually), a monthly well-being programme, and an Employee Assistance Programme.
• Hotel Stays: Discounted stays from £35 based on two sharing, plus a Holiday Purchase scheme.
• Food & Drink: 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
• Financial & Extras: Financial wellbeing support via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, and your birthday off guaranteed.
• Development & Culture: Regular team events with our BIG People days, an exciting training platform with gamified learning, and excellent Reward and Recognition schemes.

Think You Have Got the Right Energy?

We are not looking for perfect CVs, we are looking for infectious enthusiasm and brilliant commercial skills. If you understand what makes a gym floor great, know how to motivate a team of coaches, and want to build a reputation as the leading club in Farnborough, we want to hear from you.

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