Logistics & Fulfilment Operative (Casual Contract)

Job Location: Selhurst Park Stadium, SE25 6PU

Contract Type: 0-hour, Casual Contract

Salary/ ROP: £13.15 per hour

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

The Logistics Operative plays a vital role in supporting the successful delivery of matchdays and events across Selhurst Park. Responsible for the movement, storage and organisation of food, beverages, equipment and disposables, the role ensures kiosks, bars and hospitality areas are fully stocked, organised and operational.

Working as part of the Public Catering team, the Logistics Operative helps maintain high standards of cleanliness, food safety and operational efficiency, ensuring an exceptional experience for supporters, guests and clients.

Responsibilities:

• Receive, check and store food, beverage and equipment deliveries.
• Ensure stock is rotated and stored in accordance with company procedures.
• Support stock counts and stock reconciliation activities.
• Report shortages, damages and discrepancies to management.
• Maintain accurate stock records where required.
• Prepare kiosks, bars and catering areas for operation.
• Distribute food, beverage, equipment and disposable stock throughout the stadium.
• Support premium areas and event spaces with operational requirements.
• Ensure units are replenished efficiently throughout service.
• Respond quickly and effectively to operational requests during matchdays and events.
• Maintain cellar areas to a high operational standard.
• Support beer line cleaning procedures where required.
• Ensure food stores, disposable stock rooms and chemical storage areas are clean, organised and compliant.
• Assist with the movement and handling of kegs and heavy stock items using safe working practices.
• Complete HACCP, delivery, temperature and cleaning records accurately.
• Follow all Health & Safety, Food Safety, COSHH and manual handling procedures.
• Maintain high standards of cleanliness throughout operational areas.
• Report maintenance issues, hazards and incidents promptly.
• Work closely with the Stock Controller, Hub Leaders and management team to ensure operational requirements are met.
• Support colleagues across the department where required.
• Communicate shortages, equipment failures and operational issues promptly.
• Other duties and responsibilities as required by line manager.
• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

• Experience working within hospitality, catering, logistics, warehouse or customer-facing environments.
• Flexible approach to working hours, including evenings, weekends and matchdays.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• Ability to work independently and use initiative.
• Previous experience within logistics, cellar operations or stock control. (Desirable)
• Experience working in a stadium, arena or large-scale event environment. (Desirable)
• Experience handling food and beverage stock. (Desirable)
• Level 2 Food Safety Certificate. (Desirable)
• Manual Handling Certificate. (Desirable)
• Counterbalance Forklift Licence. (Desirable)
• Personal Licence Holder. (Desirable)
• First Aid qualification. (Desirable)

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc. ). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

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