Customer Care Shift Lead – Inspire Service Excellence

Zurich Cover-More, part of the Zurich Insurance Group, seeks a Customer Care professional to support daily operations across phone, email, chat and social channels, coaching Executives and acting as a key escalation point.

You will help ensure accurate, timely and compliant outcomes while supporting continuous improvement initiatives and working with Team Leaders and stakeholders to deliver outstanding service.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →