Maintenance Operative

MAINTENANCE OPERATIVE

Rendall & Rittner - £32,500 - £33,000 - Landmark Pinnacle, Canary Wharf - E14 9GU - Mon - Fri

DEVELOPMENT DETAILS

Set within one of Canary Wharf's most striking residential towers, this development spans 75 floors and nearly 1,000 homes across private, shared ownership and serviced apartments. You'll support a vibrant resident community enjoying on-site gardens, a gym, cinema and media rooms, with a secure car park and concierge-led services. The environment is modern, fast-paced and premium, with excellent transport links via Heron Quays and South Quay DLR just a short walk away.

ROLE EXPECTATIONS

You will be the on-site go-to for safe, efficient building upkeep-carrying out planned and reactive maintenance to keep communal areas and back-of-house spaces in excellent condition. Most days you'll complete routine checks, resolve minor repairs quickly, liaise with contractors, and support residents and colleagues to maintain a high-quality living experience.

WHAT SUCCESS LOOKS LIKE

• You complete planned preventative maintenance on time and to a high standard, with accurate records and clear follow-ups.
• You respond to reactive tasks promptly, diagnosing issues efficiently and resolving them safely at first fix wherever possible.
• You maintain immaculate communal spaces, plant rooms and BOH areas, taking pride in presentation and safety.
• You communicate clearly with residents, contractors and colleagues, building trust through professionalism and care.
• You uphold health and safety procedures, including permits to work, risk assessments and compliance checks.
• You proactively spot risks and opportunities to improve, escalating appropriately and preventing repeat issues.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Completing daily building inspections, logging findings and actioning minor repairs.
• Carrying out PPM tasks such as emergency lighting tests, fire alarm weekly checks and water temperature checks.
• Undertaking basic plumbing, joinery, painting, door and lock adjustments, tiling and patch repairs.
• Monitoring plant rooms and common services, escalating faults and supporting specialist contractors on-site.
• Managing stock and tools, keeping maintenance areas tidy and safe, and updating digital maintenance systems.
• Supporting the onsite management and concierge team with resident queries and incident response.

WHO THIS ROLE IS FOR

• You're a hands-on problem solver who takes ownership and sees tasks through to completion.
• You have a customer-first mindset and communicate with warmth, clarity and professionalism.
• You're organised, reliable and comfortable working to schedules in a busy, premium environment.
• You take safety seriously, follow procedures and calmly handle urgent situations.
• You enjoy working as part of a team and building strong working relationships.

EXPERIENCE THAT HELPS

• Experience in residential or hospitality maintenance within high-rise or large mixed-use buildings.
• Familiarity with PPM routines, basic M&E plant checks and safe isolation procedures.
• Confidence using a CAFM system and maintaining accurate maintenance records.
• Knowledge of H&S basics, including risk assessments, permits to work and COSHH awareness.
• Experience liaising with contractors and supporting compliance inspections.

WHAT WE OFFER

• 20 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform* subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on your practical maintenance expertise, safety mindset, customer service approach and ability to prioritise and solve problems
• We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.

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