Control Room Technician - Rolling Stock

Control Room Technician

Location: Basingstoke ROC- RG21 4FS

Interview Location: Wimbledon - On-Site Interview

Contract: 6 month

Pay: £25.18 per hour PAYE, £34.15 - £35.74 per hour Umbrella

Shift Pattern - Panama Roster

The role operates on a rotating Panama shift pattern, including days and nights:

5 days: 07:00-19:00, followed by 5 days off.

4 nights: 19:00-07:00, followed by 3 days off.

5 days: 8.5-hour cover shift, followed by 4 days off.

2 days: 07:00-19:00 + 3 nights: 19:00-07:00, followed by 4 days off.

Ready to take the next step in your rail engineering career?

We're looking for 4 experienced Control Room Technicians to join a busy rail operation in Basingstoke. This is an excellent opportunity for a Rolling Stock Engineer or experienced rail technician looking to progress into a technically focused control room role.

You’ll play a key role in supporting the customer’s Control Room team while trains are in service, providing rapid technical support and remote fault diagnosis to help resolve performance issues and in-service failures.

This is a role where your technical knowledge can make a real difference - identifying issues, analysing live data and providing clear engineering solutions to keep the railway moving.

What will you be doing?

• Work closely with customer Control Room staff to provide technical support during train service.
• Manage and coordinate responses to in-service failures.
• Monitor live ORBITA feeds and respond quickly to emerging issues and alerts.
• Carry out remote investigations using ORBITA, OTMR, CCTV and other available systems.
• Analyse faults and provide technicians or depot teams with detailed technical information and investigation packs.
• Raise and manage work orders using the EAM system.
• Coordinate activities relating to in-service failures and provide rapid technical support to operational teams.
• Support planning activities and ensure accurate technical records are maintained.
• Present clear and practical electrical/mechanical engineering solutions to the customer.

What are we looking for?

We're looking for someone with a strong rail and rolling stock engineering background, who is confident analysing technical problems and communicating solutions in a time-critical environment.

You’ll ideally have:

• HNC or equivalent in Electrical or Mechanical Engineering - desirable.
• Strong EMU technical knowledge.
• Previous rail experience, either in rolling stock maintenance or train riding.
• Experience investigating and resolving technical faults.
• Knowledge of ORBITA or similar rail monitoring systems.
• Experience using computer-based asset management systems/EAM.
• Good IT skills, including Microsoft Excel.
• Excellent communication and interpersonal skills.
• Strong leadership and decision-making abilities.
• A methodical approach with excellent attention to detail and record keeping.

Please note: Interviews will be held on-site in Wimbledon.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

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