Logistics Administrator

Logistics Administrator

Wellingborough Long-term Temporary

We are looking for an experienced Logistics Administrator to join a busy logistics operation in Wellingborough.

This is a varied role focused on working directly with logistics carriers and transport providers to investigate delivery issues, resolve problems and keep orders moving.

The Role

You will be responsible for:

• Liaising with logistics carriers and transport providers to investigate failed, delayed, damaged or missing deliveries.
• Arranging re-deliveries and progressing claims where required.
• Investigating delivery discrepancies and following issues through to resolution.
• Maintaining accurate records, reports and spreadsheets.
• Managing proof of delivery information and supporting invoicing queries.
• Working with internal teams, customers and external logistics partners to resolve delivery issues.
• Providing general administrative support to the wider logistics team.

About You

Previous experience dealing directly with logistics carriers or transport providers is essential.

We are looking for someone who is:

• Experienced within logistics, transport, distribution or supply chain administration.
• Confident communicating with carriers by phone and email.
• Comfortable investigating delivery problems and resolving issues.
• Organised and able to manage multiple priorities in a busy environment.
• Confident using Excel and other Microsoft Office systems.
• Detail-focused with a methodical approach to administration.
• A good communicator who can work effectively with both internal teams and external providers.

Experience with ERP systems, carrier portals or Power BI would be useful, but is not essential.

This is a great opportunity for someone with hands-on carrier management experience who wants to join a busy logistics environment on a long-term temporary basis.

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Impact Recruitment are a recruitment agency working on behalf of our client.

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