Personal Assistant – AR

Job description

Post is for 4 days per week for maximum of 28.8 hours.

Post:

Personal Assistant - Support to Social Worker

Responsible To:

Team Manager / Social Worker

Responsible For:

N/A

JOB PURPOSE

To provide high quality, confidential, and effective administrative and practical support to a social worker who has a disability, enabling them to carry out their professional duties efficiently. The post holder will help remove barriers to work, support reasonable adjustments, and ensure the smooth organisation of tasks, communication, and workload demands within the social care team.

MAIN DUTIES

Administrative & Organisational Support

• Manage email inbox organisation, calendar planning, and scheduling of appointments and meetings.
• Prepare documents, case notes, reports, and correspondence to a high professional standard.
• Support with minute-taking, follow-up actions, and meeting coordination.
• Support with maintenance of confidential case files in line with safeguarding, GDPR, and Council policies.
• Assist with workload planning, monitoring deadlines, and ensuring key statutory timescales are tracked.
• Provide practical assistance with tasks impacted by the social worker’s disability (e.g., navigation of documents, structuring workloads, accessing information systems).
• Support the use of assistive technology or adapted working methods.
• Help organise workspace materials or digital resources in an accessible format.
• Facilitate access to meetings (virtual or in-person), including note-taking and summarising key information where required.

Casework Support

• Assist with preparing case documentation, compiling information, and organising multi-agency records.
• Liaise with internal colleagues, partner agencies, and service users on behalf of the social worker, where appropriate and delegated.
• Support in processing referrals, updating records, and tracking case progression.

General Duties

• Promote a person-centred, inclusive, and professional approach at all times.
• Uphold confidentiality and demonstrate excellent judgement.
• Work flexibly and collaboratively in a fast-paced environment.
• Undertake any other duties as directed from time-to-time to meet the requirements of the Social Worker and service.

SPECIAL CONDITIONS (if applicable) - Please read this section carefully:

Enhanced DBS clearance required.

Due to the personal care requirements of the role and in accordance with the Equality Act 2010, this post is restricted to female applicants only, as the individual being supported is a blind female employee and requires assistance of a gender-sensitive nature.

The postholder will need to travel across the borough to support meetings or visits (travel arrangements can be adjusted in line with the social worker’s needs). You must have access to your own car and be able to drive the social worker to community visits as part of the role. Appropriate business insurance will be required, and mileage will be reimbursed in line with policy.

As this is an agency assignment, employment terms will align with agency arrangements.

GENERAL:

This job description is a representative document. Other reasonably similar duties may be allocated from time to time commensurate with the general character of the post.

The person appointed will be expected to work flexibly and the exact nature of the duties described above is subject to periodic review and is liable to change.

All staff have a duty to take care of their own health & safety and that of others who may be affected by their actions at work. Staff must co-operate with employers and colleagues to help everyone meet legal requirements.

The Authority has an approved equality policy in employment and copies are freely available to all employees. The postholder will be expected to comply, observe and promote the equality policies of the Council.

This post isexempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. You are thereforenot entitled to withhold information about convictions which for any other purposes are 'spent' under the provisions of the Act and any failure to disclose such convictions could result in dismissal or disciplinary action by the Authority. Any information given will be completely confidential and will be considered only in relation to the positions to which the Order applies.

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