Content Designer – 12 Month Contract (Inside IR35) – London Hybrid

Content Designer – 12 Month Contract (Inside IR35) – London Hybrid

Content Designer – 12 Month Contract (Inside IR35) – London Hybrid

We are looking for a Content Designer to join a fast-paced SaaS environment on a 12-month contract , starting ASAP , paying £290 per day via umbrella. This hybrid role is based in London, with 3 days in the office and 2 days remote .

This is a fantastic opportunity for a designer who thrives at the intersection of visual storytelling, brand design, and UX . You will be embedded in a cross-functional sprint team, collaborating with product managers, engineers, marketers, and customer experience managers to create beautiful, user-focused content that drives customer engagement, adoption, and success.

Key Responsibilities:

Design and deliver high-impact, customer-facing content that combines strong writing, layout, and visual communication

Create engaging content across all stages of the customer journey, including:

• Onboarding flows, user guides, and visual tutorials
• In-app messaging, tooltips, and feature announcements
• Email nurture campaigns and lifecycle communications
• Customer stories, testimonials, and advocacy materials (infographics, social cards, PDFs)
• Event and webinar assets, including landing pages, promo banners, and presentation decks
• Knowledge base or help center visuals

Work closely with the sprint team to contribute to iterative product and campaign development

Translate technical or complex product information into simple, visually engaging formats

Use design and prototyping tools such as Figma, Canva, Illustrator, and Webflow to create content experiences

Refine content based on customer data, feedback, and testing results

Requirements:

3–5 years’ experience as a content designer, visual designer, or marketing designer, ideally in SaaS or tech

Strong writing skills combined with visual design expertise

Portfolio showcasing visually rich, customer-centric work across emails, onboarding flows, visuals, presentations, and other digital assets

Proficiency in Figma, Adobe Creative Suite, Canva, and Webflow

Working knowledge of UX/UI principles and accessibility best practices

Experience working in agile or sprint-based environments with cross-functional teams

Ability to manage high volumes of work and deliver quality content quickly

This role is perfect for someone who is confident working independently as well as collaboratively, with both design and copywriting responsibilities , and who can handle a fast-paced workload.

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