Education Delivery Coordinator – Fast Paced, Dynamic Organisation –Norfolk
Overview
This role forms part of a fast-paced, dynamic team committed to supporting high-quality educational provision for learners. The organisation prides itself on a collaborative culture, ongoing development opportunities and a supportive working environment.
Location
Our head office is in Harlow in Essex. As part of this role, you would be required to work from the head office one day a week (two if possible), with the remainder of the week spent working from home and visiting sites to monitor learner engagement and tuition progress.
Role Purpose
The Education Delivery Consultant focuses on supporting tutors, families, and partner organisations to ensure effective, impactful educational delivery. The role involves relationship management, coordination of support services, and ongoing oversight of tuition activity within the local area.
Reports to: Education Manager
Key Responsibilities
- Sourcing tutors and support staff through a range of methods, including database searches, job boards, advertising, social media, referrals and professional networks.
- Acting as a primary point of contact for tutors/support staff, understanding their skills and aligning them with appropriate educational needs.
- Overseeing the full provision process, including coordination, guidance, progress monitoring, and ongoing support.
- Building and maintaining effective relationships with Local Authorities to support collaboration and service delivery.
- Developing a strong understanding of the local area, its communities, clients, and tutor networks to identify opportunities and maintain positive partnerships.
- Providing ongoing support to tutors and families, including site visits to ensure progress and positive learner engagement.
- Managing workload, prioritising tasks effectively, and maintaining high professional standards.
Skills, Knowledge & Experience
- Background in the education sector.
- Experience within customer service/account management/co-ordination/sales/recruitment, or related professional sectors.
- Interest, knowledge or passion for SEND/SEMH education.
- Strong communication and interpersonal skills.
- Ability to work independently with a proactive, solutions-focused approach.
- Confidence with Microsoft Office applications (Word, Excel, Outlook).
- Full driving licence and access to a vehicle.
What the Organisation Provides
- A positive and collaborative team culture.
- A supportive office environment.
- Funded training and professional development delivered internally and externally.
- A structured framework for progression.
- Full benefits package + commission INDAPE
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