Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health.The Community Link Worker service collaborates with selected GP surgeries, supporting adults over the age of 18 through social prescribing. Referrals are received from the GP to our Community Link Workers when there might be a concern caused by social factors, rather than a medical problem. The service focuses on improving health outcomes for people experiencing stressors in their lives due to social problems, which could lead to poor mental health. As a Community Link Worker, you will work directly with people referred to the Community Link Worker Service from their GP Practice who require immediate or on-going emotional, practical or vocational support in order to deliver the best possible health outcomes.
Key Responsibilities
Work as part of a team building positive working relationships
Work closely with colleagues in Primary Care
Coordinate and refer service users to resources in the local community and to statutory and non-statutory services as appropriate
In partnership with service users, design, implement, and review outcome focussed development plans to enable service users to achieve their identified goals
Employ a number of appropriate intervention strategies including positive communication skills
Ensure ongoing risk assessment is integral to my practice to ensure the wellbeing of service users
Utilise group work skills which bring people together in a safe environment
Awareness of appropriate professional boundaries including confidentiality
Understanding of the requirements of Health and Safety in the workplace and follow Change Mental Health policies
Ensure that careful and ongoing review systems are in place and maintained
Essential Criteria
Educated to SVQ level 2 or have relevant experience working in health and social care
Able to plan and prioritise workload
Professional self-awareness and able to seek support and advice from my line manager appropriately and participate in supervision and support meetings positively
Able to liaise confidently with statutory and non-statutory agencies
Empathetic
My personal and professional value base is consistent with the aims and objectives of Change Mental Health
Demonstrate genuine regard for service users and their families
Have good I.T. skills and can produce accurate case notes
I am enthusiastic to develop my knowledge and skills
Full, clean, driving licence and access to a vehicle
Desirable Criteria
Experience of working with people affected by mental or physical health issues
Experience of community-development work
Experience of working in a SSSC Registered Service
A learning and development portfolio which evidences my skills and knowledge
What we offer
37 days’ annual leave (pro rata)
Two paid Mental Wellbeing Days
Enhanced sick pay and leave entitlements
Professional development, including funded opportunities
24/7 Employee Assistance Programme
Cycle to Work Scheme
Blue Light Card eligibility
Support for flexible working and work-life balance
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