Driver Mate / Porter

Porter/Drriver Mate

Location:Burton on Trent

Job Type: Temporary/On going

Warehouse Environment

Key Duties

• To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied
• Ensure the customer promptly receives their deliveries in excellent condition every time
• Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all times
• Assist in the loading of vehicles as and when required
• Ensure the customer is happy with their delivery before leaving the customer's premises
• Follow all relevant instructions, training, and quality standards
• Use equipment, materials, and systems correctly and report any faults, hazards, or concerns promptly

Pay: £13.20 per hour; After 48 hours £19.81; Unsociable hours £16.51

Any lawful deductions will be explained clearly before engagement. Statutory deductions such as Tax, National Insurance, and pension contributions (where applicable) will apply.

Working Pattern

• Days: Tuesday to Saturday
• Hours: start between 5:30 and 7:00 to finish (return to site)
• Breaks: 30 minutes unpaid break

Candidate Requirements

• Excellent communication skills both face to face and on the phone
• Ability to build rapport with customers
• Problem Solver - Working to resolve customer problems at the point of delivery
• Takes pride in delivering exceptional customer service
• Be flexible in relation to shifts and duties with excellent timekeeping
• Be smartly presented at all times and have excellent customer service skills and be detail focused

Essential

• Ability to follow instructions, work safely, and meet the standards required for the role.

Desirable

• Customer Service Experience

Benefits / Additional Information

• Free parking on site
• Canteen and catering on site
• Full Ttraining is offered
• Overtime opportunities
• PPE

We welcome applications from all suitably qualified individuals and comply with the Equality Act 2010.

Ethero Ltd is acting as an employment business in relation to this vacancy

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →