Animal Carer – Kennels & Cattery

London Source: WhatJobs

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JOB DESCRIPTION

Accountable to: Head of Cattery & Head of KennelsDepartment: OperationsLocation: LondonContextMayhew provides a range of animal welfare and veterinary services, in the UK and abroad. We offer expert veterinary care, rescue and rehoming, programmes in the community and guidance and support to improve the lives of dogs and cats in need.We operate, in the main, from our historic building in north London but also have operations in Georgia and Afghanistan. Our Animal Carers are an integral part of our work to ensure dogs and cats in need receive the care, support and love they deserve.Job purpose/summaryAt Mayhew, dogs and cats in need come through the doors of our Home, a rescue and rehoming shelter in North West London every day. We have up to 15 dogs and up to 80 cats in our care at any one time and others through our Clinic who need care and support each day. We are very proud of the vital work we do to make sure they have the care, support and love they deserve and our Animal Carers are at the heart of this.We offer a caring and supportive team, lots of variety and the opportunity to make a lasting difference to the lives of cats who rely on us. Our Animal Carers are an important part of our team, making sure each dog or cat in our care has their specific needs met, including feeding, cleaning, exercise, training and grooming.We operate 7-days a week. Our Animal Carers work either 8am-4pm or 9am-5pm, with occasional cover of the evening shift (3pm-11pm) when our Evening Animal Carers are on holiday or during sickness absence.Working on a 3-weekly rotation, the successful candidate will be working the following shift patterns so that normal working days are as follows:

Week 1 9am-5pm

9am-5pm

Week 2 9am-5pm 9am-5pm

9am-5pm

Week 3 9am-5pm

9am-5pm

Key relationships

Kennels and Cattery staff and volunteers
Head of Kennels
Head of Cattery
Community Animal Support Manager
Volunteering and Foster Caring Manager
TheraPaws & Pet Refuge Manager

Main areas of responsibility

Care and support of dogs and cats in need
Helping to meet the specific needs of dogs and cats in our care by helping with their feeding, cleaning, exercise, training and grooming
Making sure the animal’s accommodation and all associated areas are clean and maintained
Helping other team members to carry out behaviour assessments for dogs and cats
Helping other team members with rehoming and fostering, including supporting interviews with potential adopters and foster carers
Registering and administering new dogs and cats coming into our care
Helping to reunite stray dogs and cats with their owners when needed
Monitoring and recording individual health, behavioural and enrichment care plans
Under the supervision of qualified clinical staff, assisting in the provision of treatment to dogs and cats
Taking photos and videos of dogs and cats for rehoming and fundraising

General

Mayhew is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and respect volunteers, and may be asked to work alongside or supervise a volunteer as part of their role
Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety
Adhere to all Mayhew policies and procedures at all times
Actively promote and support the safeguarding of dogs and cats in need, observing and adhering to values and policies on animal welfare
Uphold ethical and professional standards and not behave in a manner that is likely to bring the charity into
Promote and sustain a responsible attitude towards equal opportunities and diversity
Demonstrate a commitment to ongoing registration requirements or any national professional or occupational standards associated with the role
Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

Person Specification – Animal Carer – Kennels & Cattery Criteria Essential Desirable

Knowledge, educational & professional qualifications

Level 2 NVQ in Animal Care or equivalent
Knowledge of dog and cat behaviour

Experience

Experience of handling and working or volunteering with dogs and cats
Experience of working in an animal welfare organisation or shelter
Experience of dealing with distressing situations and/or distressed animals

Skills /Abilities

Able and willing to work co-operatively in a team
Able to work alone with minimal supervision
Good verbal and written communication skills
Good time management and ability to juggle multiple tasks or priorities
Able to work well in a sometimes pressured and emotive environment
Polite, calm and caring manner
Flexibility to meet changing needs as they arise
Basic skills in all MS Office packages (especially Outlook, Word, Excel, PowerPoint)
Willingness to learn

Where appropriate, reasonable adjustments to these criteria will be considered to accommodate personal circumstances such as disabilities

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