14 international branch campuses in United Kingdom
This employer operates 1 active branch campus in 1 country (since 2006)
OVERVIEW The University of Surrey is recruiting a Student Money Advisor to contribute to student support services that help with recruitment, retention, progression, and student satisfaction. The role sits within the Student Money Advice team and focuses on providing financial advice and support to students throughout the student lifecycle. The position supports UK and International students across undergraduate, postgraduate taught, and postgraduate research programmes. The successful advisor will work across several areas connected to student finance and wellbeing. Responsibilities include administering financial support processes and helping students access guidance and digital money services.
Key responsibilities
Provide student support and financial advice to Surrey students throughout the student lifecycle
Support recruitment, retention, progression, and student satisfaction initiatives
Work as part of the Student Money Advice team
Offer information, advice and guidance across different areas of advice and student life
Support both UK and International students, including UG, PGT and PGR students
Administer the university hardship fund
Deliver the provision of the digital money service through partnership with Blackbullion
Requirements
Experience providing student support or advice services
Ability to offer information, advice and guidance across different areas affecting students
Capability in administering financial support processes such as hardship funding
Ability to work collaboratively within a student support team
Understanding of the needs of UK and International students WHY THIS ROLE MATTERS Financial guidance and practical support can significantly affect the student experience, progression, and overall wellbeing. This role helps students access advice, understand available support, and manage money concerns during their studies. By supporting different student groups across multiple areas of university life, the advisor contributes to a positive and inclusive learning environment.
Bonus: Application advice
Highlight experience supporting students in higher education or advisory settings
Demonstrate confidence in providing advice on money matters and student support services
Include examples of administering processes, systems, or funding support accurately
Show awareness of the challenges faced by International and UK students
Emphasize communication skills when discussing sensitive financial areas
Tailor your application to the university’s focus on student satisfaction and progression
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