Customer Team Member

Location: 109a Hare Lane Claygate, Esher, KT10 0QY

Pay: £13.04 per hour

Contract: 14 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (7am store opening), afternoons, late evenings (11pm store closing) including at least 1 weekend shift, to be discussed at interview

Full, paid training provided

Why this job matters:

You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
Work with your team to keep the store running smoothly
Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
Promote Co-op Membership and support your local community

What you'll bring:

A genuine passion for helping people and delivering great customer service
The ability to work flexibly across a number of shifts and as part of a team
An interest in retail and working in a busy store environment (experience not essential)

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

Full training and career development resources
30% discount on all Co-op products in-store
Flexible access to your pay as you earn it
A pension scheme with up to 10% employer contributions
31 days of holiday (including bank holidays, pro rata for part time colleagues)
24/7 access to GP appointments, and colleague support programme
Cycle-to-work scheme
Market-leading policies to help you through life's big moments

A place you'll belong:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.

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Customer Team Member