Guest Relations Intern - New Bond Street Boutique (FULL-TIME)

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a Host for the House of Dior in New Bond Street to support the sales team to deliver a seamless journey to our clients. The successful candidate will have considerable experience in front of house or customer service role where they have a genuine desire to deliver service excellence and create a memorable experience for each customer.

Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility. Available to start immediately and has the right to work in the UK.

Job responsibilities

• Welcome each of our customers entering the boutique and maintain 100% customer recognition of regular customers and VIPs.
• Understand customers’ needs and orientate them in the boutique.
• Act as an ambassador of the boutique and the brand explaining its organisation, its history, its pieces of art, etc.
• Assist customers with personalised services and respond effectively and at pace to all their needs.
• Remembering customers' preferences and special needs.
• Provide the highest standard of customer service at all times.
• Be immaculately dressed and groomed.
• Learn the best possible manners for every conceivable situation.
• Assist and work closely with the sales team to ensure all customers’ expectations are met.
• Demonstrate an ability to maintain confidentiality and privacy.
• Carry out any additional duties as directed by the management team.

Profile

• Previous experience as a Host within a luxury fast paced environment or relevant experience within high end hospitality
• Outstanding interpersonal and communication skills.
• Ability to make connections with customers through storytelling and discovering commonalities.
• Attentive and proactive with exceptional attention to small details.
• A passion for Christian Dior and our collections.
• Fluency in a second language (preferred).

Additional information

• Available to start immediately.
• Must be available for at least 6 months.
• Must have Monday to Sunday flexibility to work.

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.

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