Complex Care Support Worker

Complex Care Support Worker

Join Our Team as a Complex Care Support Worker

Are you a dedicated and experienced Complex Care Support Worker looking for a rewarding role supporting an individual with complex health needs in their own home and community?

We are a leading care provider seeking an experienced Support Worker to deliver high-quality, person-centred care to an individual with significant neurological, respiratory and physical needs.

This role is ideal for a compassionate, confident and resilient Support Worker with proven complex care experience who is committed to promoting safety, dignity, comfort and quality of life.

What We Offer Our Care Team

We value our team and offer a rewarding package, including:

• Competitive pay
• Rotas provided 4 weeks in advance
• Ongoing training and development, including specialist clinical refreshers
• Supportive management and clear career progression opportunities
• Access to your holiday pay whenever you need it
• 24/7 operational support – there's always someone available to advise and help

Essential Requirements

To be successful in this Complex Care Support Worker role, you will need:

• A minimum of 12 months' experience in a Complex Care Support Worker role
• Experience providing tracheostomy care and airway support
• Experience with chest management and respiratory support
• Experience supporting individuals with epilepsy and seizure management
• Experience with gastrostomy/enteral feeding and medication administration
• Experience supporting individuals who are nil by mouth
• Experience supporting individuals with diabetes , including insulin-dependent diabetes
• Experience with complex moving and handling
• Confidence supporting individuals with significant physical disabilities and mobility needs
• Confidence using digital care planning systems and maintaining accurate care records
• Excellent communication skills with a calm, resilient and professional approach
• A valid UK driving licence and access to your own vehicle
• Eligibility to work in the UK

Desirable Qualifications and Experience

• Level 3 Health & Social Care qualification (or equivalent)
• Current First Aid training
• Experience supporting individuals with acquired or hypoxic brain injuries
• Experience supporting individuals with complex neurological conditions
• Experience supporting individuals with severe spastic quadriplegia and dystonia
• Experience supporting individuals with visual impairment
• Experience supporting non-verbal individuals with complex communication needs

About the role

Your Responsibilities as a Complex Care Support Worker

Your key responsibilities will include:

• Providing consistent, person-centred support within the individual's home and community
• Providing tracheostomy care and airway support in accordance with the individual's care plan and your assessed competencies
• Supporting with chest management and respiratory care
• Monitoring respiratory presentation and escalating concerns appropriately
• Supporting with epilepsy and seizure management , including following individual seizure protocols
• Supporting with diabetes management in accordance with the care plan, training and assessed competencies
• Providing gastrostomy/enteral feeding, hydration and medication support
• Supporting an individual who is nil by mouth
• Supporting with personal care and all aspects of daily living
• Providing full moving and handling support as part of a 2:1 care team
• Supporting safe wheelchair positioning, postural management and the individual's prescribed sleep system
• Following moving and handling guidance carefully due to increased fracture risk and reduced bone density
• Recognising changes in the individual's presentation and escalating concerns appropriately
• Following the individual's care plans, risk assessments and advanced care plan
• Maintaining accurate and professional digital care records
• Working closely with nurses, families, carers and multidisciplinary healthcare professionals
• Promoting the individual's dignity, comfort, choice and quality of life at all times

About the Individual You Will Support

You will be supporting an individual with significant neurological, respiratory and physical needs who requires a high level of consistent and attentive care.

The individual has a hypoxic brain injury, epileptic encephalopathy, severe spastic quadriplegia and dystonia. They have complex respiratory needs requiring a tracheostomy and ongoing chest management, alongside insulin-dependent diabetes, epilepsy and gastrostomy support.

The individual is nil by mouth, non-verbal, visually impaired and uses a wheelchair. They require full moving and handling support on a 2:1 basis , including careful positioning and use of a prescribed sleep system.

You will work as part of an established care team, following individualised care plans and clinical guidance to provide safe, consistent and person-centred support.

If you are an experienced Complex Care Support Worker with the clinical skills required to support an individual with significant complex health needs, we'd love to hear from you.

Required Criteria

• Confidence in using digital care planning systems.
• Excellent communication skills and a calm, resilient and professional attitude.
• A valid UK driving licence and access to your own vehicle.
• Eligibility to work in the UK.

Desired Criteria

• NVQ/QCF Level 3 in Health and Social Care (Adults or Children).
• Current First Aid training.

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