Assistant Manager
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
Assistant Manager – Full Time
37.5 hours per week.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the Role
To assist the manager in driving consistent improvement to the store’s sales, KPIs and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand.
- Provide accurate information about the product to the customer, including features, benefits and stock availability.
- Promote multi‑channel shopping options to ensure maximum customer satisfaction.
- Provide an inviting and welcoming atmosphere for customers.
- Process sales transactions with care and in line with company guidelines.
- Demonstrate flexibility to meet the needs of the store.
Key Skills and Experience – Essential
- Customer‑service focused
- Good communication skills
- Experience in the retail industry
Key Skills and Experience – Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform contribution – Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future‑focused pension plan – Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding referral program – Bring your friends on board and be rewarded as our referral program recognises the power of your recommendations.
- Comprehensive professional development – Elevate your career and reach your full potential.
- Empowering work environment – Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Skills
- Fashion retail
- Customer service
- Cash handling
- Visual merchandising
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