Concierge Receptionist – Assistant

London Source: WhatJobs

£34,500 gross per annum

Concierge Receptionist – Assistant

Location: SW3 5QP
Start Date: As soon as possible
Salary: £34,500 gross per annum, inclusive of holiday pay
Hours: Average 40 hours per week
Days: 2 days off per week
Holiday: 5.6 weeks per year

Please note you MUST have at least TWO years of current experience in a 5* hotel or high-end residential development as front of house, to be considered for this role.

About the Role

We are looking for a Concierge Receptionist – Assistant to join the team at a high-end residential development in SW3

The ideal candidate will have a great personality , excellent customer service skills, and an understanding of delivering service to a high-end residential standard .

Key Responsibilities

Man the Residence front entrance and provide a welcoming and professional service to residents and guests.
Assist the Concierge Receptionists with a variety of front-office, concierge and administrative duties .
Maintain the high standards, procedures and policies of the development
Respond effectively to the ever-changing needs of residents.
Provide a consistently professional and attentive level of customer service.
Be multi-skilled and able to multitask , as required by the role.

Working Hours

The role operates on a rotating shift pattern, including:

Early: 7:00am – 3:00pm
Late: 3:00pm – 11:00pm
Occasional day shifts:
9:00am – 5:00pm
10:00am – 6:00pm
12:00pm – 8:00pm

Shifts will vary depending on business needs.

Salary & Benefits

£34,500 gross annual salary , inclusive of holiday pay
Average 40 hours per week
2 days off per week
5.6 weeks' holiday per year
Potential non-contractual bonus of up to 1 week's pay , paid in June and December
Uniform provided
Potential salary review following successful completion of probation
Salary paid in arrears by bank transfer, subject to Income Tax and National Insurance deductions