Customer Service

365Outdoors is an online seller of childresns toys and outdoor heating and cooking products

Owing to rapid expansion - we require someone part time with an immediate start to provide daily online and telephone support to customer enquiries. whilst the number of enquiries to date is not large -the role needs to be fulfilled and in a professional manner - number of enquiries typically is around 20-30 per day max.

We are seeking an experienced customer – focused administrator to join our busy team.

We are looking for an individual who can be relied on to provide administrative support to ensure every customer receives excellent service.

This position will involve working at the companies branch in Wiveliscombe dealing with various aspects of the role.

Roles and Responsibilities:

• Filing, Invoicing
• Data entry
• Using excel spreadsheets
• Dealing with customers enquiries
• Online and telephone interaction with customers

Qualifications:

• Proven experience working in a similar role
• Excellent telephone manner and customer service skills
• Ability to work under pressure with little supervision
• Computer literacy essential especially Microsoft Office, specifically Excel and Word
• Have the ability to learn quickly

Benefits:

• Part time working hours to be discussed
• Annual holiday allowance

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