Admin Officer

Admin officer x1

Location: Bootle

Pay Rate £14.81ph

Monday to Friday- Full time

Hybrid

If you're organised, confident with emails, and enjoy making things run smoothly behind the scenes, this temporary administrative role is a great opportunity to contribute to day-to-day operations with a reputable Government client. You'll be working under general supervision, following clear procedures, while using your judgement to resolve routine issues and support operational needs.

What you'll be doing:

• Monitor and respond to emails in the team inbox throughout the day, ensuring enquiries are handled in line with policy
• Support travel and booking-related queries, including air, hotel, rail and hire car bookings-providing advice and lifting booking restrictions when required
• Deal with complaints and day-to-day issues effectively and professionally
• Oversee administrative processes and procedures to ensure they're followed accurately
• Manage insurance and accident management claims in line with policy requirements
• Act as an administrative liaison with internal and/or external contacts
• Prepare routine correspondence and produce fortnightly consolidated travel invoices

What you'll bring:

• A careful, process-driven approach, with confidence to apply instructions and exercise some independent judgement under general supervision
• Strong communication skills-clear and professional in both writing and conversation
• Solid administrative experience and a good working knowledge of Microsoft Office
• The ability to stay calm and responsive when handling enquiries and complaints

Additional information:

• You'll need to meet the education/experience criteria below to be considered:
• Five GCSEs at Grade C or above (including English Language or equivalent)
• NVQ Business Administration Level 2 (or suitable clerical experience)

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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