Health Club Treatment Technician - 180 House, Central London

London Source: WhatJobs

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The Role…

At Soho House, aHealth Club Treatment Technician is the face of the recovery and wellbeing area, providing a warm welcome, exceptional service, and continuous support to ensure members and guests enjoy a safe, clean, and restorative environment across all treatment and recovery experiences.

What's in it for you?

Weekly Pay
10% treatment commission
Team meal whilst on shift prepared by our chefs
Soho Friends Membership
50% Team discount on Food Drink, 7 days a week
Staff Room Rates
Health Cash Plan (option to up to 2 additional dependents)
Dental Plan (option to add up to 2 additional dependents)
Birthday Day Off after 1 years' continuous service
Up to 50% Staff Discount on Cowshed Soho Home
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

Welcome every member by name and guest with open arms and in a hospitable manner.
Ensure all treatment and recovery sessions are delivered safely, following operating procedures, time limits, contraindications, and hygiene standards.
Provide safe and correct guidance on the use of recovery and wellbeing equipment, including
Hyperbaric chamber
Cryotherapy
Photobiomodulation bed (PBM)
Compression boots
Encourage a positive, inclusive, and respectful workout atmosphere
In real time, ensure any member-related concerns, adverse reactions, or equipment issues are addressed promptly, documented, and escalated to the management team where necessary.
Ensure all recovery and wellbeing areas are clean, sanitised, organised, and fully operational always — including equipment cleaning cycles, towel restocking, and pod/chamber resets between uses.
Assist with booking and scheduling of recovery treatments, managing session flow, and providing clear information about services, benefits, and contraindications.
Uphold discretion and professionalism, especially when serving VIPs and PWKs.
Assist with booking appointments, classes, or providing information about fitness services and facilities

What we are looking for...

A successful Health Club Treatment Technician for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

Minimum of 2+ years’ experience in similar capacity
L3 Beauty/ Massage Therapist or Personal Trainer Qualification required
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment and autonomously

The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.

Pay Range£14–£14 GBP

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