Simpro Software is looking for a Customer Support Technician, Level 2 to resolve complex technical issues and collaborate with various departments for effective solutions. This role requires strong technical knowledge and excellent customer service skills.
Key responsibilities include managing ticket workloads, providing training to Level 1 technicians, and actively participating in product improvement initiatives. Strong experience in SaaS platforms and problem-solving capabilities are required.
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Leeds
The Simpro Group Pty Ltd, located in Leeds, is seeking a Customer Support Technician focused on resolving complex software-related issues.
Leeds
They bring strong technical knowledge of the Simpro Group product suite and operate with a high degree of autonomy and initiative.
Leeds
The Customer Support Technician, Level 2 is focused on resolving complex technical issues escalated from the Level 1 team.
London
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Brighton
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Leeds
We have an exciting, permanent opportunity for an experienced IT Support Technician to join our Leeds office (hybrid working).
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