Parts Advisor

Coventry Source: WhatJobs

Up to £38,000 a year

Location: Nuneaton
Salary: Up to £38,000 a year
Hours: 40 - 45 hours a week
Job Type: Permanent, Full time

RH Commercial Vehicles is looking for a motivated and customer-focused Parts Advisor to join our busy Coventry depot.

If you're organised, enjoy building relationships and thrive in a fast-paced environment, this is an excellent opportunity to become part of the UK's leading commercial vehicle dealer groups.

As a Parts Advisor, you'll play a vital role in keeping our customers' vehicles on the road by identifying, sourcing and supplying the right parts quickly and accurately. Working closely with our workshop team, suppliers and customers, you'll help deliver the exceptional service RHCV is known for.

40 - 45 hours a week
40 hours a week shift rotation
Mon - Fri: 10:30 - 20:00
Every other Saturday: 08:00 - 12:00
45 hours a week shift rotation
Mon - Fri: 06:00-15:30
Mon - Fri: 09:00-18:30
Saturday rota: 08:00 - 12:00
Competitive salary and bonus opportunities
25 days holiday + bank holidays + holiday sellback scheme
Enhanced maternity and paternity pay
Death in service benefit
Company pension and sick pay
Career progression opportunities
Industry leading training and development
Employee wellbeing programme, Christmas Gift card scheme
+ More
Assisting customer with parts enquiries and providing expert advice.
Identifying and supplying the correct parts using manufacturer catalogues and ordering systems
Processing customer and workshop orders efficiently and accurately
Working closely with technicians and service teams to meet customer requirements
Managing stock levels, inventory checks and incoming deliveries
Sourcing parts from manufacturers and external suppliers
Building strong relationships with customers, suppliers and colleagues
Maintaining accurate records and ensuring excellent attention to detail
Keeping up to date with new products, systems and industry developments.
Previous experience as a Parts Advisor, Parts Assistant or similar role
Strong customer service and communication skills
Ability to work efficiently in a busy environment
Good IT skills and experience using parts or stock management systems
Excellent organisational skills and attention to detail
Strong problem-solving ability
Commercial awareness and confidence in independently and as part of a team
A positive attitude and willingness to learn and develop
Experience within the commercial vehicle, truck automotive or transport industry
Knowledge of Renault Trucks or Isuzu Trucks parts
Experience working in a dealership environment
Forklift licence or HGV licence (advantageous)

With over 40 years of experience in the commercial vehicle industry, RH Commercial Vehicles is one of the UK's leading truck and van dealer groups and an authorised Renault Trucks and Isuzu Truck UK dealership. Operating across multiple locations, we pride ourselves on delivering exceptional customer service and investing in the development of our people.

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