Patient Care Assistant

Overview

CVS Group UK is seeking a Patient Care Assistant. CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria and an e-commerce division. The role is based at Campbells Veterinary Surgery with potential shifts at Tawe Vets in Sketty and Gorseinon.

The salary for this position is up to £25,397 FTE depending on experience.

Role details

This role is 37.5 hours per week. Although primarily based at Campbells, there may be the opportunity to take on shifts at our sister practice Tawe Vets in Sketty and Gorseinon.

Responsibilities

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• Covering the receptionist desk, including answering queries, booking appointments and taking payments

Requirements / What we are looking for

• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in looking after animals in a veterinary environment would be desirable
• Driving license is essential

What we can offer you

• Salary in line with the National Minimum Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
• Buy/sell up to an additional 4 weeks annual leave
• Staff discount scheme on veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• And more

To apply for this position please click 'Apply Now'.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Veterinary

We are committed to being inclusive and supporting a diverse workforce. We are unable to sponsor visa applications for this role.

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