Employment Specialist

Hertford Source: WhatJobs

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Contract Type: Full Time

Working Hours: 35

Job Category: Customer Support/Client Care

We encourage applicants to read the role information carefully before applying. Attention to detail and commitment matter in this role and are qualities we value in our team.

About us

Get Set UK supports people to overcome barriers, build skills and move into work.

Get Set UK is now part of Palladium, a global organisation working with governments, businesses and investors to solve social and economic challenges . Together , we are strengthening our support for participants, employers, commissioners and communities.

About the role

As an Employment Specialist - Connect to Work , you will support people with disabilities, health conditions, neurodiverse needs and other significant barriers to employment to move closer to, secure and sustain paid work.

The ideal candidate must have a driver's license to be able to travel across Broxbourne & East Hertfordshire

You will build trusted relationships, understand individual strengths and aspirations, and provide tailored support that helps people progress towards realistic employment goals.

Working across local communities, employers and partner organisations, you will help participants overcome barriers, develop confidence and achieve sustainable employment outcomes.

This role would suit someone who is empathetic, resilient and highly organised, with a genuine commitment to helping people achieve positive and lasting change.

What you will do

Build trusted relationships with participants and develop personalised action plans based on their strengths, goals and aspirations
Support individuals with disabilities, health conditions, neurodiverse needs and other barriers to employment
Help participants improve confidence, identify suitable career pathways and progress towards sustainable employment
Support participants with CV development, applications, job searching and interview preparation
Build relationships with employers to identify suitable opportunities and promote inclusive recruitment practices
Support participants to access workplace adjustments and other support that may help them succeed in employment
Work collaboratively with health professionals, community organisations and referral partners to coordinate support
Provide ongoing support to participants and employers to help sustain successful employment outcomes
Maintain accurate participant records and deliver services in line with programme requirements, safeguarding standards and compliance expectations
Keep accurate records and follow required processes
Communicate clearly with participants, colleagues and external partners
Role model Get Set UK’s values and demonstrate the employability standards we support in others, including good attendance, punctuality, professionalism, communication and follow-through.

Our values and standards

At Get Set UK, we are Ambitious , we take Pride in what we do, we are Considerate , we Own It and we Inspire .

We are looking for people who bring these values to life through their behaviour every day, whether they are working with participants, employers, colleagues or partners .

Because we work in employability and skills, we also look for colleagues who can role model positive employability behaviours, including good attendance, punctuality, professionalism, communication, reliability and follow-through .

To be considered for this role, you will need to evidence in your CV that you meet the minimum essential criteria below:

Experience supporting individuals to achieve employment, training, education, wellbeing or personal development outcomes
Experience working with people who may face barriers to employment, learning or progression
Ability to build positive and trusting relationships with a diverse range of individuals
Ability to communicate clearly and professionally, both verbally and in writing
Good organisation, attention to detail and ability to follow agreed processes
Evidence of commitment and follow-through in previous roles, education, volunteering or other responsibilities
Evidence of delivering outcomes, targets, tasks, projects or agreed objectives
Reliability, punctuality and a professional approach to work
Ability to explain your employment history clearly, including any gaps or short-term roles
Confidence using digital systems, email and Microsoft Office
Ability to work in a structured environment where quality, compliance and outcomes are monitored
Commitment to Get Set UK’s values and to supporting people who may face barriers to work, learning or progression
Willingness to complete all required recruitment checks, including right to work, references and DBS checks where required
Right to work in the UK. Please note that we are not able to offer visa sponsorship for this role.

It would be helpful if you have:

Experience supporting people with disabilities, long-term health conditions, neurodiverse needs or other complex support requirements
Experience within employability, supported employment, careers guidance, welfare-to-work, housing, social care, education, youth work or health services
Knowledge of supported employment approaches, including the Supported Employment Quality Framework (SEQF) or Individual Placement and Support (IPS)
Advice and Guidance, Careers, Employability, Coaching or related qualifications
Experience engaging with employers and supporting individuals into sustainable employment
Understanding of reasonable adjustments, workplace inclusion and disability confident practices

We want colleagues to feelsupported , rewarded and able to do their best work. Benefits include:

25 days annual leave, plus bank holidays, increasing with length of service
Employee ownership share scheme
Pension scheme with 5% employee contribution and 3% employer contribution
Pension salary sacrifice scheme
Employee Assistance Programme
Vitality GP consultations
Mental health support, including CBT and counselling
Physiotherapy cover
Vitality health checks
40% discount on gym memberships
Free 12-month Headspace subscription
IncentFit, with the opportunity to earn up to £30 per month
Discounts and offers with health, wellbeing and lifestyle retailers
Phone contract discounts, including 20% off selected EE monthly plans
Access to additional Vitality health cover and cashback benefits after 12 months’ service
Group life protection after 2 years’ service
Additional annual leave after 2, 4 and 5 years’ service

Some benefits are subject to role type, eligibility and length of service. The full benefits package will be confirmed during the recruitment process.

Recruitment process

We aim to make our recruitment process clear, fair and engaging for every candidate.

Once submitted, our recruitment team will assess your CV and application against the essential requirements of the role, looking for evidence of relevant experience, communication skills, commitment and achievement.

If shortlisted, you may be invited to complete a further questionnaire and progress through some or all of the following stages:

Telephone or Teams conversation with our recruitment team
Online assessment or testing
Employment history and reference checks
Presentation, task or role-based exercise (where relevant)

Any offer of employment will be subject to satisfactory right to work, reference, DBS (where required), safeguarding and other pre-employment checks.

We encourage candidates to engage fully with each stage of the process. Preparation, responsiveness and attention to detail are important and reflect the standards we expect in our work.

Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work . Reasonable adjustments are available throughout the recruitment process if required.

This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients.

Get Set UK does not accept unsolicited CVs from agencies.

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