Records Supervisor

Relief Team - Records Supervisor - (Zero-hours contract) Hourly rate: £25 per hour plus holiday pay Location: Peterborough Contract: Zero-hours contract (project work) Hours: Project will require 37.5 hours per week, Monday – Friday, between 08.00 - 17:30pm with 1-hour unpaid lunch break Start Date – October 2026 Work model: Onsite working as outlined below Training: Possible requirement for training in London, for which travel will be paid Williams Lea seeks a Records Assistant (Destruction project) to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised WilliamsLea onshore facilities, and through best cost company offshore locations.

Key Responsibilities:

Participate in Records File Destruction Project: Collaborate with the project team to manage the destruction of files in accordance with established timelines, on-site at warehouse premises in Peterborough
Process Files for Destruction: Prepare files for destruction by ensuring that they meet the criteria specified within the project scope
Adapt to New Technologies: Learn and use new technologies, software, and systems to enhance productivity
Follow Internal Records Procedures: Ensure that all actions related to file destruction are performed in adherence to company policies, internal procedures, and legal requirements for document retention
Data Entry: Accurately input relevant data into the records management database, maintaining data integrity and consistent record-keeping
Adhere to Document Retention Policies: Follow company and legal retention policies, ensuring that only appropriate files are destroyed, and that data is stored correctly for the required timeframes
Oversee day to day operations: Monitor daily progress and liaise with London based project team to discuss any issues through daily catch-up meetings. (Note: This does not include management of staff.)
Health, Safety and Security: Act as a designated keyholder for the warehouse, carrying out opening and closing procedures, and fulfil Fire Marshal and First Aid responsibilities as required (relevant training will be given)

Personal Attributes:

Experience in records management, office administration, or related field (preferred, but not essential)
Experience in a supervisory role
Experience of managing people
Experience of using Microsoft Excel and other office software
Excellent timekeeping
Strong attention to detail and accuracy in handling documents and dat.
Ability to efficiently manage workload and achieve daily operational targets
Ability to work independently and manage time effectively
Comfortable with learning new technologies and adapting to virtual tools
Knowledge of document retention policies and record-keeping procedures (preferred)
Strong communication skills, both written and verbal
A proactive and team-orientated approach with the ability to collaborate across departments

Rewards and Benefits:

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday pay, plus bank holidays (dependant on hours worked)
Referral Scheme
Life Assurance
Access to all Williams Lea internal job opportunities
Access to Learning Lounge and our internal training suite

Equality and Diversity:

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at (we do not accept applications to this email address). View our Privacy Notice

Longevity driven by innovation

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

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