Cafe Manager

Café Manager – Krave Dessert Café

Location: Northwood

Full-Time

Love great coffee, amazing desserts and creating a brilliant customer experience?

Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level.

We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back.

The Role

As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including:

• Leading, motivating and developing the team
• Managing staff rotas and ensuring efficient staffing levels
• Delivering consistently excellent customer service
• Driving sales and looking for ways to grow the business
• Maintaining high standards across food, drinks, presentation and cleanliness
• Managing stock levels, ordering and supplier relationships
• Controlling wastage and keeping an eye on costs
• Ensuring opening and closing procedures are followed
• Handling customer feedback and resolving issues confidently
• Making sure the café is always looking and operating at its best

Who We're Looking For

We're looking for an experienced café or hospitality manager who:

• Has previous management experience in a busy café, restaurant or similar hospitality business
• Is confident leading and managing a team
• Has a strong understanding of stock, labour and cost control
• Is commercially minded and motivated by increasing sales
• Has excellent customer service skills
• Is organised, reliable and hands-on
• Leads from the front rather than managing from the sidelines
• Brings positive energy to the team and the café

Why Krave?

Krave is all about great desserts, great drinks and great experiences.

We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow.

If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

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