RIVER - Stateroom Steward

Please note that we can only accept applicants who are eligible to work in Europe or in possession of a valid work permit.

Role Overview

Part of our Housekeeping team on our River vessels, the Stateroom Steward/ess provides guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service. The Stateroom Steward/ess reports to Housekeeper.

What You Will Do Onboard

• Daily cleaning of staterooms, public areas, toilets, and reception area
• Careful handling of cleaning products, materials, and housekeeping equipment
• Rotating laundry duty including washing, ironing, and folding activities
• Distribution of daily programs, gift orders, and turn down services in staterooms
• Reporting technical defects of staterooms to supervisor/reception and assistance with embarkation/disembarkation
• Conducting stock takes, inventory, and participation in onboard training programs

Benefits

• Uniforms are provided by Viking
• Lodging and meals are provided
• Shared crew cabins
• First and last journey to the ship is reimbursed by Viking
• Organized crew activities to support connection and well-being
• Social security benefits in accordance to Swiss or French contracts including pension, child allowance, occupational fund, unemployment insurance
• Paid vacation during your contract
• Health and accident insurance throughout your contract
• Bonus calculated on the number of days worked onboard with guests
• Referral program with additional bonuses
• Increases in salary based on your seniority with Viking
• Access to online learning and further training opportunities for growth

About You

• High school diploma required
• Minimum of 2 years previous experience required in a similar position in housekeeping
• Good English skills, other languages are an advantage
• Ability to work independently, service-oriented and guest focused
• Must be well groomed, maintain impeccable hygiene standards, and be discreet with confidential information.

Policies

• Only tattoos that can be covered by your uniform are allowed
• Any offer of employment is subject to you passing all mandatory medical examinations as required

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