Customer Service Advisor
Glasgow
Full-time, 35 hours per week - work five days over seven, Monday to Sunday, between the hours of 08.00am and 10.00pm. Part-time hours available.
Wheatley Solutions in Glasgow is seeking a Customer Service Advisor to join a busy, multi-channel team delivering high-quality service across telephone, email, SMS and webchat. The role focuses on providing professional and prompt support to customers and resolving queries at first contact where possible.
You will help with repairs, general housing advice and payments, with particular emphasis on Lowther customers and factoring arrangements, while upholding inclusive service standards.
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