Housekeeping Supervisor

We have many exciting opportunities at Aethos London Shoreditch

Unique to London, Aethos London Shoreditch offers a blend of Shoreditch’s creative energy with Aethos's ethos of simple luxury.

As an established brand, we can offer growth and development, alongside the opportunity to travel.

If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you!

At Aethos London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.

Please do let us know of any specific needs you may have during your interview.

BENEFITS OF JOINING OUR TEAM

• Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts!
• Access to Wellable – a physical wellbeing app including company wide challenges.
• Financial wellbeing support, including access to Stream.
• Up to 33 days holiday a year (increasing with length of service).
• Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
• An amazing overnight Guest Experience here at Aethos London Shoreditch for you and a guest
• Mental Health First Aiders within the team to offer tailored support.
• Season Ticket Loan, Cycle to Work and discounted Gym memberships.
• Celebrations of success, peer recognition and monthly gifting.
• Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.

THE ROLE

As a Housekeeping Supervisor, you will be responsible for wowing our guests with exceptional service and making them feel at home.

Your tasks will include but will not be limited to:

• Ensuring guest rooms are prepared in line with hotel and brand standards
• Training, supporting, and developing an amazing team
• Learning your guests likes and dislikes to personalise their experience
• Managing schedules and embedding the brand standards and values within your team
• Get to know your team to assign duties based on abilities and daily requirements, maximising team efficiency
• Listen to your team, ensure they are happy & have everything they need to achieve their very best and enjoy their work!

ABOUT YOU

• Ideally you would have previous experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
• Be comfortable in your ability to multi-task, prioritise and remain calm under pressure
• Strong leadership skills & excellent customer service focus
• Good command of the English language
• Working knowledge of Opera, KnowCross, Fourth, and Microsoft Office is beneficial, but excellent training will be provided!

All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →