Operational Trainer

Job Description: Operational Trainer at Barchester Healthcare

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person-centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.

Role Overview: Operational Trainers at Barchester provide induction and development training to approximately 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and new staff members, Trainers should demonstrate passion for their role and the Barchester ethos. This position offers the opportunity to witness staff development from their first day throughout their career with Barchester.

Location: This is a home-based position involving travel within a specific region.

Minimum Requirements:

• C&G 7300 (or equivalent)
• Diploma level 3 in Health & Social Care or experience working in the social care sector
• Working knowledge of legislative requirements in the care sector
• At least 2 years of training experience
• Full UK driving licence

Key Responsibilities:

• Coordinate and deliver induction and development training aligned with Barchester's objectives and training statistics
• Provide practical, hands-on training across various subjects
• Plan and publish training calendars
• Ensure employee training files are current
• Observe workplace practices
• Prepare induction paperwork and assign a buddy before a new employee starts
• Maintain regular contact with new team members, coaching and supporting as needed
• Attend external meetings and conferences as required
• Promote learning and development opportunities offered by Barchester
• Collaborate with Home Managers to implement individual personal development plans

Rewards Package:

• Competitive salary
• Company car, laptop, and phone
• Pension contribution and life cover

If you wish to leverage your coaching and people skills in an organization that values quality care, this is an empowering and rewarding opportunity.

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