Mandarin Customer Success Specialist – Penang

CB Talents SP in Penang is seeking a Customer Service Representative for a Tobacco Project to handle customer inquiries via phone and email, ensuring timely and professional responses.

You will assist customers with online orders, resolve concerns with empathy, accuracy, and efficiency, and help uphold the client’s brand values of responsibility and quality.

Mandarin language proficiency is preferred to effectively communicate with the diverse customer base in this role.

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