Quality Technician

Quality Technician

Location: Ponterfract (Bondgate Refresco site)

Schedule: Monday – Thursday 8:30am – 5pm, Friday 8:30am – 4pm

Type: Permanent

Reporting to: Quality Manager

Reward & Benefits

• Annual bonus
• Annual pay review
• Early finish on a Friday
• 28 days annual leave + bank holidays
• Purchase up to an additional 3 days holidays
• Life assurance
• Employee referral scheme – earn a bonus for referring your friends or family
• GroceryAid – a support service offering financial, legal, wellbeing and practical support, advice and counselling
• Cheers – access to our award winning benefits platform offering discounts, free perks, and well‑being tools for all employees
• Free onsite parking, and discounted products

About the Role

Support the quality improvement and right first‑time agenda so that products are legally and safely manufactured in compliance with customer and internal Company specifications and standards. Facilitate the launch of new customers, products, and processes into manufacturing.

Key Responsibilities

• Lead and support quality assurance activities by conducting GMP, hygiene, QC compliance, and internal audits, identifying non‑conformances and driving corrective actions to ensure compliance with company, customer, and industry standards.
• Investigate consumer complaints, non‑conforming products, and process issues, determining root causes and implementing effective corrective and preventative actions to improve quality performance.
• Coordinate and complete quality verification activities, including sampling, traceability exercises, equipment and process validation, HACCP reviews, and risk assessments to maintain food safety and legal compliance.
• Manage the introduction of new products, packaging, and processes into manufacturing, ensuring successful launches, trials, and change implementations that meet customer, food safety, and operational requirements.
• Support continuous improvement initiatives and value engineering projects, reviewing existing processes, facilitating quality panels, and providing training and guidance to operational teams to enhance standards and performance.
• Promote a strong culture of health, safety, hygiene, environmental responsibility, and company values, ensuring compliance with policies, supporting cross‑site quality activities, and providing cover for key quality functions when required.

About You

We’re looking for an experienced Quality Technician who is ready to progress into a more senior, influential role at our Bondgate Refresco site. Reporting directly to the Quality Manager, this is an excellent opportunity for someone looking to move beyond a traditional technician position and gain valuable exposure to customers, audits, and wider technical leadership responsibilities.

Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far.

Equal Opportunity

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.

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