Casualty Technician

Reporting to: Head of Casualty / Operations Lead

AG London is seeking a Casualty Technician to provide high-quality technical and premium processing support to the Casualty Broking Team, assisting in the placement and servicing of US Casualty risks, ensuring accuracy, compliance, and high-quality service to clients and insurers.

• Support brokers in the placement and servicing of risks, including General Liability, Excess Casualty and related Lines.
• Prepare, process and issue insurance documentation including quotations, MRCs, Endorsements, Debit and Credit Notes.
• Ensure all documentation is compliant with FCA, company, and market requirements.
• Process premiums, APs and RPs in line with agreed terms and market procedures.
• Liaise with clients, Insurers and Finance teams, to resolve premium and accounting queries.
• Support the production of processing of bordereaux where applicable.
• Maintain accurate records of placements, premiums, and bordereaux.
• Support compliance requirements under the AR framework and internal standards.
• Assist with reporting and data analysis to support management and board updates.

WHAT WE’RE LOOKING FOR

• Prior experience as a Casualty Technician in the London market.
• Understanding of US Casualty wordings, or strong willingness to develop technical expertise.
• Familiarity with London Market process and documentation.
• Experience using Broking Systems (such as Whitespace)
• Excellent attention to detail and organisational skills.
• Team-oriented, proactive, and aligned with AG London’s culture of integrity, accountability, and excellence.

WHY JOIN AG LONDON

• Play a key role in building and shaping a growing US casualty platform from London.
• Work closely with experienced brokers and senior leadership to deliver exceptional results.
• Join a firm that values long-term relationships, culture, and personal growth over short-term gains

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