Maintenance Operative

Location

Exeter

Salary

£28,500 per annum plus bonus – see benefits section for more details.

Contract

Permanent, 42.5 hours per week.

Working Hours

Monday – Friday 9am – 6pm (Flexibility may be offered).

Overview

Vita Student’s next‑level apartment design offers a variety of studios to suit our students’ lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Our Maintenance Operatives play a critical function, ensuring the smooth running of operational building facilities. This is a customer‑facing environment where you will be responsible for maintaining Vita Student’s highest building standards.

Responsibilities

• Respond to maintenance requests, promptly addressing student and staff reports of issues with plumbing, electrical, heating/cooling, lighting, furniture, and other equipment.
• Planned Preventative Maintenance (PPM).
• Conduct regular inspections of residence facilities to identify potential issues and perform scheduled maintenance tasks.
• General repairs, such as fixing minor issues like leaky plumbing, broken fixtures, damaged doors, and wall repairs.
• Perform minor tasks like replacing flooring, repairing furniture, and touch‑up painting & decorating.
• Ground works, maintaining the upkeep of outdoor areas such as grass‑cutting & hedge‑trimming/shaping.
• Safety compliance. Adhere to all safety regulations and procedures when performing maintenance tasks.

Qualifications

• Experienced delivering preventive and corrective fire alarm and firefighting system maintenance.
• Skilled across a variety of maintenance functions.
• Well‑versed in delivering Planned Preventative Maintenance (PPM) within a similar environment.
• Demonstrable understanding and adherence of safety compliance regulations and procedures.
• IT literate.

Personal Characteristics

• Vita Student operates a multi‑cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
• Excellent communication skills. English will be the primary spoken language; however multi‑lingual skills would be warmly welcomed.
• Strong organisational and leadership qualities with an ability to remain calm under pressure.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.

Benefits

Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:

Annual Bonus

Calculated & rewarded subject to achieving targets set against Key Performance Indicators (KPIs): reducing external contractor call‑outs fees, meeting pre‑set Service Level Agreements (SLAs), preventative maintenance management, feedback and building compliance.

Holidays

Holidays are paid on a pro‑ratio basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro‑ratio.

Perkbox

All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!

Royal London Pension

Vita Group contributes a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.

Parties & Events

We host parties and events each year to reward demanding work and celebrate success together.

Recognition Programme

We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.

Career Development

We onboard all employees by means of a thorough induction and learning & development programme, delivering professional progress through our Bronze, Silver, Gold & Platinum training & recognition schemes.

24‑hour Employee Assistance

All employees have access to a confidential 24‑hour employee assistance service, offering support and guidance for personal or work‑related issues that may be impacting wellbeing.

Right to Work & DBS

All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right‑to‑Work sponsorship. Therefore, if you require a company to sponsor your Right‑to‑Work in the UK, we will not be able to progress your application further.

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