Store Performance Assistant

Do you have a sharp eye for detail and a passion for improving how things work?

We’re looking for a Store Performance Assistant to join, supporting the delivery of efficient, compliant, and high‑performing store operations across our retail partners.

Reporting to the Store Performance Manager, you’ll play a key role in managing the end‑to‑end flow of products into and out of stores. You’ll help minimise loss, ensure operational compliance, and support continuous improvement across store processes.

We offer an informal hybrid working model, with a minimum of 8 office days every 4 weeks .

What you’ll be doing

• Support the monitoring and control of product flow across the store supply chain.
• Track, audit, and report all store losses, ensuring accurate documentation and follow‑up.
• Work with the Store Performance Manager to resolve queries and support the return of unsold stock to wholesale, reporting on improvements
• Identify risks and opportunities to reduce stock loss and improve performance
• Produce and analyse data to highlight trends and drive insight‑led actions
• Support operational improvements and enhance in‑store execution standards
• Investigate and resolve store queries efficiently
• Build strong relationships with internal teams, retail partners, and suppliers
• Spend time in-store to review processes and support improvements

We are looking for people with

• Strong attention to detail and accuracy
• Good numeracy, with confidence working with data and spreadsheets
• Organised, with the ability to manage priorities and meet deadlines
• Clear communicator with strong stakeholder engagement skills
• Proactive mindset, with a willingness to learn and improve processes
• Able to multitask and adapt to changing priorities
• Ability to follow processes and identify when something doesn’t look right

Even if you don’t meet every requirement, we’d still love to hear from you. If you’re excited about the role and believe you could be a great fit, we encourage you to apply.

What’s in it for you

We offer a comprehensive benefits package to support your well‑being and lifestyle, including:

• Contributory pension, including life assurance, and income protection
• Informal hybrid working arrangements, combining in‑office and remote/home working.
• Additional leave: 2 paid volunteering days per year and family‑friendly policy
• Wellbeing support, including our Employee Assistance Programme
• On‑site gym and parking at Stuart House, Peterborough
• Reward Gateway scheme – Smart Spending App with access to a range of deals and discounts
• Salary‑sacrifice options including private medical insurance, car scheme, and holiday purchase scheme
• Learning and development opportunities
• Coaching and mentoring available to all colleagues

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