Outreach Youth Worker (Bank)

At The Way Youth Zone, we’re here for Wolverhampton’s young people - offering a safe, vibrant space where they can build friendships, get active, and discover what inspires them, shaping their own futures. Through sports, creative arts, life skills, and trusted relationships, we support young people to grow in confidence, overcome isolation, and thrive.

Our team lives by our values: together, honest, energetic, welcoming, aspirational, and youth-led. Whether you're working directly with young people or behind the scenes, you’ll be part of a passionate, inclusive team that’s united by heart and proud to make a difference every day.

Job Purpose

The Outreach Youth Worker plays a vital role in extending The Way Youth Zone’s reach beyond the building, proactively engaging young people who may not currently access our universal provision. Through trusted relationships, visible community presence, and inclusive outreach activity, the role supports young people to feel welcomed, safe, and motivated to engage with positive opportunities.

Embedded within The Way Youth Zone’s youth‑led approach, the role focuses on reducing barriers to participation, building confidence and social connection, and encouraging young people to take part in activities that support their wellbeing, aspirations, and personal development. Outreach Youth Workers act as positive role models and ambassadors for The Way, ensuring young people are met with consistency, empathy, and respect wherever engagement takes place.

Our Values in Practice

All aspects of this role are delivered in line with The Way Youth Zone’s values:

• Together: Building positive, inclusive relationships with young people, colleagues, volunteers, and partners
• Honest: Acting with integrity, transparency, and professional accountability
• Energetic: Bringing enthusiasm, flexibility, and a proactive approach to outreach work
• Welcoming: Creating safe, inclusive spaces where every young person feels valued
• Aspirational: Encouraging young people to believe in themselves and explore positive futures
• Youth‑Led: Placing young people’s voices, needs, and experiences at the centre of practice

Key Duties & Responsibilities

Relationship Building & Engagement

• Build positive, trusted relationships with young people in community and outreach settings.
• Act as a visible, approachable presence during outreach activity, encouraging engagement and participation.
• Support young people to feel confident accessing The Way Youth Zone and its activities.

Outreach Delivery & Youth Participation

• Support the delivery of targeted and city‑wide outreach initiatives, including community sessions, school engagement, Family Hub activity, and the walking bus scheme.
• Deliver safe, engaging, and inclusive activities that respond to the interests and needs of young people.
• Encourage youth participation and ensure young people’s ideas inform programme design and delivery.
• Promote equality, diversity, and inclusion across all outreach activity.
• Uphold safeguarding responsibilities at all times, acting promptly on any welfare concerns in line with organisational procedures.
• Maintain appropriate professional boundaries while offering consistent, supportive engagement.

Partnership & Representation

• Work collaboratively with Youth Zone staff, volunteers, and external partners to support effective outreach delivery.
• Represent The Way Youth Zone positively within the community, promoting its values, offer, and opportunities for young people and families.

Recording, Reflection & Development

• Complete basic recording and monitoring as required to support evaluation of outreach activity.
• Reflect on practice and contribute to a culture of learning, continuous improvement, and shared accountability.

Required Qualifications / Experience

• Experience working with children and young people aged 8–19 (25 with additional needs) in a youth work or community setting.
• Ability to build positive relationships, including with young people who may be disengaged or face barriers to participation.
• Commitment to, and understanding of, safeguarding, equality, and youth‑centred practice.
• Willingness to work evenings, weekends, and during school holidays.
• Enhanced DBS clearance (or willingness to obtain one), ideally on the update service.
• Experience of delivering outreach or community‑based youth activity.
• Experience working in partnership with other organisations or professionals.
• Relevant qualification or training in youth work, social care, or a related field.

Skills and competencies

• Strong interpersonal and communication skills
• Ability to build rapport and trusted relationships
• Empathy, compassion and emotional intelligence
• Ability to work independently and as part of a team
• Reflective practice and willingness to learn
• Confident record-keeping and basic reporting skills

Accountability & Success Measures

We define accountability as taking responsibility for your role, working safely and professionally, and contributing positively to team culture.

In this role, success looks like:

• Positive engagement from young people who may not otherwise access universal provision
• Increased awareness of, and engagement with, The Way Youth Zone through outreach activity
• Young people reporting feeling welcomed, safe, and motivated to participate
• Strong, professional relationships with colleagues and community partners

You will be accountable for:

• Delivering safe, inclusive, high‑quality outreach sessions
• Upholding safeguarding, health and safety, and organisational policies.
• Representing The Way Youth Zone positively at all times
• Completing required recording and reporting accurately and on time

The Way Youth Zone is committed to being an inclusive employer. We welcome applications from all backgrounds and communities and are proud to be youth‑led in everything we do.

Pension scheme, free gym access, subsidised on‑site canteen, Employee Assistance Programme, access to bespoke training, professional development and mentoring.

Notes

Working Pattern: The pattern for this role will be flexible but shifts will take place between 3-9pm Monday to Friday, or 09.45am-16.45pm on Saturday.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →