Job Description
At Parkdean Resorts, we’re looking for friendly, energetic, and customer‑focused Waiting Staff to deliver exceptional service across our restaurants, bars, and venues. If you love working with people, thrive in a fast‑paced environment, and enjoy creating great guest experiences, this is the role for you.
As part of our Waiting Staff team, you’ll be a key player in delivering warm, welcoming, and professional service. Whether you’re taking orders, serving food and drinks, or making recommendations, you’ll ensure every guest enjoys an enjoyable and seamless dining experience.
What you will be doing…
- Taking customer orders accurately and processing payments using tills.
- Serving food and drinks promptly, courteously, and professionally.
- Preparing, clearing, and cleaning tables to maintain a tidy and inviting venue.
- Engaging with guests and providing information on menus, specials, and promotions.
- Maintaining up‑to‑date knowledge of menus, allergens, and daily offers.
- Working closely with kitchen and bar teams to ensure smooth and efficient service.
About you…
- The ability to work well under pressure in a busy hospitality environment.
- A positive, friendly attitude with strong customer service skills.
- Clear communication skills and the ability to work effectively as part of a team.
- Good organisational skills and the ability to prioritise tasks.
- Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
- Experience in hospitality, food & beverage, or customer service (desirable but not essential).
So, why Parkdean Resorts?
Well, besides the one‑of‑a‑kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
Parkdean Resorts takes safeguarding seriously; therefore, background checks including DBS (or equivalent) will be carried out if appropriate.
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