Remote Booking Specialist

Birmingham Source: WhatJobs
See advert for pay

We are seeking an organized Remote Booking Specialist to assist clients with researching available options and coordinating reservations through online platforms.

Responsibilities

  • Communicate with clients regarding their requests and preferences
  • Research available options using online systems
  • Assist with accommodations, transportation, activities, and related arrangements
  • Review reservation details for accuracy
  • Provide confirmations and important information
  • Assist with modifications and customer requests
  • Maintain organized client and reservation records
  • Follow up on outstanding details
  • Communicate with service providers when needed
  • Provide ongoing client support

Qualifications

  • Excellent attention to detail
  • Good organizational and research abilities
  • Comfortable learning online booking systems
  • Ability to manage multiple requests
  • Professional and customer-focused
  • Previous booking or customer service experience is helpful but not required
  • Remote work environment
  • Training provided
  • Access to online systems and resources
  • Continuing education
  • Team support

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