IT Incident & Change Admin – Contract

Wipro Limited in London is seeking an IT Incident Management professional to resolve priority incident tickets, perform initial triage, document observations, and support change requests within defined SLAs. You will monitor incident lifecycles, analyze root causes, and contribute to service improvement plans, collaborating with clients and internal teams to ensure quality and timely resolution.

The role emphasizes process adherence, accurate logging, and proactive mitigation to reduce repeat

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