Commercial Account Handler

About the Role

Howden is actively looking for a Commercial Account Handler to join its Consumer & Local Commercial team.

In this role you will build rapport with new and existing clients, ranging from sole traders to the MD/CEO of large organisations, and work closely with the Branch Manager to achieve objectives.

Responsibilities

• Build rapport with new and existing clients.

• Review client documentation to ensure comprehensive and accurate information to support quoting.

• Assist Commercial Account Executives in achieving renewal retention and exceeding customer expectations.

• Process data promptly and accurately on relevant systems to support client service, internal process execution and facilitate informed analysis.

• Build and maintain strong relationships with internal stakeholders, clients and external contacts to meet expectations and compliance standards.

Qualifications

• Strong attention to detail.

• Ability to build and maintain strong relationships with internal stakeholders, clients and external contacts.

• Willingness to learn; every day will be different.

• Ability to process data promptly and accurately on relevant systems.

Benefits

• 22 days holiday (plus bank holidays), increasing through length of service
• Life Assurance up to 4× salary
• Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
• Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April2025
• Healthcare Cashplan for a variety of health related benefits
• Discounts on gym membership across the UK
• Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
• Discounted personal health policies – Critical illness, private medical, dental plans
• Commission free insurance products (home, motor, travel, specialist vehicles)
• Hundreds of high‑street retailer discounts

Reasonable Adjustments

Howden is committed to providing reasonable accommodations, including flexible hours or hybrid working where possible, as well as software, IT and office setups.

To learn more or discuss adjustments, please contact your Recruitment Partner.

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