Business Analyst (Guidewire Claims)

London, United Kingdom | Posted on 14/11/2025

We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market.

Job Description

Role Overview

The Training Content & Delivery Specialist is responsible for creating high-quality training materials, delivering hands-on sessions, and supporting the rollout of training programs to a wide user base. This role requires strong subject-matter expertise and the ability to effectively guide and support trainers and end users.

Key Responsibilities

Develop comprehensive training content, including instructional videos, hands-on demonstrations, and documentation for “train-the-trainer” programs.

Support the rollout and delivery of training sessions to users across the organization.

Act as a subject-matter expert in GWCC and IPLM , providing guidance, clarification, and support to SMEs and learners.

Conduct training sessions and provide one-on-one or group support as needed.

Facilitate feedback collection to improve training materials and delivery methods.

Ideally be available for in-person sessions as required.

Skills and Experience

Proven experience developing training materials and delivering technical or system-specific training.

Strong expertise in GWCC and IPLM with the ability to answer in-depth user queries.

Experience training or mentoring users in previous roles.

Excellent communication, presentation, and instructional design skills.

Ability to work effectively with subject-matter experts and cross-functional teams.

Availability for in-person training sessions when required (preferably London-based).

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