Senior AI Specialist

Hi we’re Genio. We create beautifully simple learning tools that boost knowledge, skills, and confidence.

Unit: Shared services

You will be responsible for:

• Enablement, Coaching & Training: Coach and train employees across all departments to build, test, and maintain their own AI skills and workflows through structured onboarding, hands-on workshops, hackathons, and drop-in support hours.
• Skills Library & Content Curation: Surface, refine, and document high-performing workflows and prompt patterns from across the company into a centralized library, directly authoring custom solutions to fill operational capability gaps.
• User Support & System Debugging: Provide reliable technical support for AI tooling, investigate connector failures or unexpected model outputs, and incorporate root-cause fixes into ongoing training and documentation.
• Governance, Security & Tool Evaluation: Partner with IT, InfoSec, and Compliance to manage access permissions, maintain an up-to-date tool inventory, evaluate third-party software using a buy-over-build approach, and run secure software trials.

Meet the team

You will be reporting directly into the Head of Business Operations (known internally as BizOps) and working most closely with:

• Principal Platform Engineer and Principal Engineers
• Senior Product Analysts (Operations)
• IT, InfoSec, and GTM Systems Teams
• Internal stakeholders across all business divisions

Enablement Mindset & Communication: Motivated by teaching others to build technical solutions, with clear, patient communication skills capable of engaging both non-technical team members and experienced software engineers.

Practical AI Experience: Active personal use of AI tools and agents in day-to-day work, backed by concrete examples of built automations, metric tracking, and failure handling.

Debugging & Technical Problem-Solving: Proven ability to investigate, diagnose, and resolve technical faults across both system integrations and AI outputs.

Pragmatic Curation & Evaluation: Strong judgment in evaluating emerging software based on measurable performance and determining which custom workflows should be standardized company-wide.

Salary and benefits

• 33 days annual leave (Inclusive of bank holidays)
• 3 gifted days off at Christmas
• EMI Share Options Scheme
• Generous individual learning and training allowance
• Truly flexible hours to suit when you work best
• Full home working set up and beautiful collaborative office space
• Free Leeds City Centre office parking
• Nomad working policy with family travel insurance
• Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)
• Health cash plan (from glasses to massages)

Our beautiful office space in Leeds is our key hub for collaboration, and we love to get together in person. We operate a flexible hybrid working model, including supporting our Genios who are based remotely across the UK. If you are more than 50 miles away from the office, we offer full remote working support, with the opportunity to join colleagues for in-person collaboration several times a year.

We will discuss ways of working with you at interview however if you have any questions before you apply please reach out to

We think it’s important that you understand how we use and handle your personal information, so here’s a link to our privacy notice. By submitting your application, you’re confirming that you’ve read and understood this notice.

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