Service Catalogue Analyst

As a Senior Service Catalogue Analyst you will be responsible for supporting the day-to-day operational execution of the Service Catalogue Management Process and maintenance of the catalogue with the available IT Applications, Products and Business Services. You will receive, review and implement requests to add, amend or disable entries within the catalogue to ensure all the necessary information is provided.

You will be a liaison with the Requestor and Stakeholders to review the requirements and gain approval from the Service Owner and Service Catalogue Manager and use the ServiceNow platform to develop, test and implement new Service Requests and will support general platform administration.

Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.

Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group.

We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.

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