Interim Credit Control Manager

London Source: WhatJobs

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Interim Credit Control Manager

Global Accounting Network are working with a US-listed, international software business that is looking to appoint an experienced Interim Credit Control Manager for an initial four-month assignment.

This is a highly visible, hands-on role with significant responsibility for improving the company's aged debt position across multiple lines of business.

The business currently has over $35m of aged debt that it wants to materially reduce by the end of the year. Individual customer balances can be as high as $1m , so this role will require someone who is comfortable operating at a senior level, managing important customer relationships and taking ownership of complex debt positions.

This is not simply a role for someone to manage a ledger. We are looking for an individual with strong commercial acumen, gravitas and the ability to challenge and influence senior stakeholders .

Key Responsibilities

Take overall ownership and oversight of the credit ledger across multiple lines of business.
Drive a significant reduction in aged debt, with a clear focus on delivering against the company's year-end targets.
Manage and prioritise key customer accounts, including balances of up to $1m.
Lead detailed reviews of the largest and most challenging outstanding balances.
Participate in regular cash calls , working closely with AP, Treasury and AR to review key accounts line by line and invoice by invoice.
Clearly understand where the business stands against its cash collection targets and identify actions required to close any gaps.
Work closely with commercial and operational stakeholders to resolve disputes, remove blockers and accelerate cash collection.
Manage relationships with key B2B customers, balancing a robust approach to collections with commercial awareness.
Take ownership of cases escalated to the company's newly appointed third-party debt recovery partner .
Manage the relationship with the external recovery firm and ensure escalated cases are progressed effectively.
Provide clear reporting and visibility around aged debt, collection performance, risks and recovery plans.
Challenge internal stakeholders where necessary to ensure ownership and accountability for outstanding debt.
Identify opportunities to improve credit control processes, reporting and cash collection performance.

About You

We are looking for an experienced Interim Credit Control Manager / Senior Credit Manager who can come into the business and make an immediate impact.

You'll need to be:

Highly experienced in B2B credit control / collections , ideally within an international environment.
Commercially astute, with the confidence to manage important customer relationships.
Comfortable dealing with senior stakeholders and challenging people when required.
Hands-on and analytical, with the ability to get into the detail of a ledger and understand exactly why money remains outstanding.
Experienced managing large and complex debt positions.
Comfortable working in a fast-paced, target-driven environment.
Strong enough to operate with senior finance leadership and provide clear, fact-based updates on progress.
A confident communicator who can build credibility quickly and doesn't rely on corporate jargon or unnecessary "fluff."
Someone who takes ownership, gets into the detail and drives issues through to resolution.