Location: Any UK Office Hub (Bristol / London / Manchester / Swansea)
Compensation: GBP 41,000 - GBP 50,000 / year
Description
About the role
Business analysts help teams deliver products and services that bring value to their users through:
Identifying, exploring, and analysing business problems and objectives, and user needs
Understanding the public sector domain, people, organisation, processes and technology
Identifying areas for improvement and exploring feasibility of options
Understanding any business and policy constraints that need to be considered, and assess the implications
Key Responsibilities
Delivery of good public services for users with clients, shown through relevant measures, for example, data, metrics, KPIs or the passing of service standards
Personal performance aligned with DDaT and grade, evidenced through peer feedback
Skills, Knowledge and Expertise
Business analysis
Apply structured approaches to complex problems and opportunities
Analyse business goals, functions, and objectives to support definition of requirements
Conduct options analysis and feasibility studies
Ensure proposed solutions meet business requirements and user needs
Business modelling
Understand the impact of potential changes and how business processes, systems, data, roles and responsibilities interact
Analyse, design and prioritise business changes to improve business operations and services
Business process improvement
Support the implementation of proposed business improvements
Business process testing
Analyse and evaluate information with minimal supervision to support the design, execution and assessment of business process tests and usability evaluations within a project
Methods and tools
Select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services within a project
Requirements definition and management
Identify, analyse, challenge and validate business and user requirements
Use appropriate requirements management life cycle methods to complete tasks and outputs related to the project
Stakeholder management
Tailor communication to stakeholders' needs and work with them to build relationships while meeting user needs
Build and reach consensus with stakeholders
Work to improve stakeholder relationships using evidence to explain decisions
Systems analysis
Identify and analyse IT system capabilities
Develop models and system requirements for bespoke IT systems or software packages, with minimal supervision
Testing
Identify business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality
Review prototypes, tests plans and tests outcome reporting
User experience analysis
Apply basic techniques to analyse, validate and prioritise user experience needs
Present findings in an accessible and easy to understand way to support data-informed decision making, based on user research
Benefits
Take a look at the Benefits & Perks section of the Made Tech Handbook to see what we can offer you.
30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
Flexible Working Hours - we are flexible with what hours you work
Flexible Parental Leave - we offer flexible parental leave options
Remote Working - we offer part time remote working for all our staff
Paid counseling - we offer paid counseling as well as financial and legal advice
If successful, you will be required to undertake an SC clearance
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