Workshop Controller

Mildenhall Source: WhatJobs

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Job title: Workshop Controller

Department: Activate Accident Repair

Location: AAR Mildenhall, Plot 41, Hampstead Avenue, Mildenhall, Suffolk, IP28 7AS

Reports to: Bodyshop Manager

Hours: 45 hours per week

We’re looking for a Workshop Controller to join our team at Activate Accident Repair Mildenhall.

Role overview

Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.

Key Responsibilities

Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
Optimum utilisation of resources within area of responsibility as set out in targets.
Deliver exceptional customer service.
Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
Monitor and control workshop output and efficiencies.
Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
Implement the use of workshop equipment when allocating tasks.
Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
Adhere to material wastage targets.Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.

Skills & Experience

An understanding of the repair industry, vehicle legislation and trade practices.
Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
Computer literate.
Leadership and coaching attributes.
Knowledge of repair process.
Vehicle construction knowledge.
The ability to work under pressure.

Benefits

33 days holiday (including bank holidays)
Quarterly bonus scheme
Health Shield cash health plan for all
Annual pay review
Enhanced Maternity / Paternity / shared parental / adoption pay
Life assurance: three times basic salary
Free breakfast cereals and milk daily
Free fruit – every Monday
Free breakfasts sent to site every Wednesday

Activate Group is a growing UK business approaching 1,000+ team members nationwide. We value our people and offer genuine development and progression opportunities.

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